Shipping & returns
Every order is packed plastic-free in Madhubani and dispatched within 2 business days. Choose tracked standard or express courier at checkout for the USA, UK, Canada or Australia — shipping is free worldwide, and estimated delivery dates are calculated live from today.
United States
Duties prepaid — nothing to pay on delivery.
| Option | Transit | Estimated delivery | Cost |
|---|---|---|---|
| Tracked standardTracked air mail with door delivery | 6–9 business days | Wed, Oct 28 – Mon, Nov 2 | Free |
| Express courierDHL / FedEx priority, signature on delivery | 3–5 business days | Fri, Oct 23 – Tue, Oct 27 | Free |
United Kingdom
VAT and any duties are payable to the carrier on delivery.
| Option | Transit | Estimated delivery | Cost |
|---|---|---|---|
| Tracked standardTracked air mail via Royal Mail | 5–8 business days | Tue, Oct 27 – Fri, Oct 30 | Free |
| Express courierDHL / FedEx priority, signature on delivery | 3–4 business days | Fri, Oct 23 – Mon, Oct 26 | Free |
Canada
Duties and GST/HST are payable to the carrier on delivery.
| Option | Transit | Estimated delivery | Cost |
|---|---|---|---|
| Tracked standardTracked air mail via Canada Post | 7–10 business days | Thu, Oct 29 – Tue, Nov 3 | Free |
| Express courierDHL / FedEx priority, signature on delivery | 4–6 business days | Mon, Oct 26 – Wed, Oct 28 | Free |
Australia
GST may be collected by the carrier on orders above AUD 1,000.
| Option | Transit | Estimated delivery | Cost |
|---|---|---|---|
| Tracked standardTracked air mail via Australia Post | 7–11 business days | Thu, Oct 29 – Wed, Nov 4 | Free |
| Express courierDHL / FedEx priority, signature on delivery | 4–6 business days | Mon, Oct 26 – Wed, Oct 28 | Free |
Returns
If a piece isn't right, write to us within 14 days of delivery and we'll arrange a return for a refund or exchange. Items must be unused and in their original packaging.
Hand-painted variation
Because every motif is drawn by hand, small differences in line, tone and pigment are part of the craft rather than a defect. Your piece will resemble the photographs, but it will be uniquely its own.
Wholesale & private label
Retailers, galleries and gift companies can order in bulk with custom motifs and private labelling. Mention your quantity and timeline at checkout notes and we'll follow up.